Welcome

The dictionary defines simplicity as the quality or state of being simple, honesty, straightforwardness, a clearness of expression. That is exactly what this shop is all about. All of our merchandise is made lovingly by hand. That means that each piece is unique in its own way. Certain items may be out of stock from time to time. If there is a particular item that you are interested in please email us with the item name and number. We will email you as soon as it is back in stock. We also do welcome custom orders. So, feel free to email us at simplicitybyjme@gmail.com.

Payments

We do accept direct pay and paypal payment methods. Payments or deposits must be received before the item is shipped or commissioned.

In order to pay using paypal, please message me to make arrangements.

Shipping

All orders will be shipped using USPS. Most items will be shipped within 2 to 3 business days from the order date. Orders will be shipped on Mondays (unless it is a holiday and then on the following Tuesday) and Thursdays (Items will ship on following Friday if there is a holiday on Thursday).

Do to the made to order status of some of our items, a few orders will be shipped within 14 days of order confirmation to allow for production. Once shipped, please allow 6 to 10 days for delivery.

If for some reason an item is going to take longer than the times listed above I will message you as soon as I can.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

The sub-total of the item or order will be refunded to the customer upon receiving returned merchandise within 15 days of delivery. Refunds will be issued in the form of a money order and an email with the date refund was shipped out will be sent to the customer with the delivery confirmation number.

Additional

Please note that if an order is received by mail that it will take longer to receive. Online orders will always be shipped out first, meaning that mail orders are considered custom and will need to be recreated. These items will be shipped within 14 days of the order confirmation being sent to you through email. Then allow 6 to 10 days for delivery.

Custom orders are accepted. I do require 50% of the total cost up front. The rest when completed. Custom items will not be shipped until the final payment is received.

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